Ascend
Medical transcription out-sourcing service is offered nationally
and internationally to a wide variety of clients including hospitals,
clinics, HMOs and physician practices.
Ascend
service solutions are fully HIPAA compliant and offers
a full integration with HIPAA security compliance guidelines.
Ascend’s transcription
out-sourcing service solution includes advanced technology components
such as DES encryption, access security based on digital signatures,
secured nation-wide VPN network and an advanced scheme of user
code/password/privilege assignment management. Ascend
staff also goes through mandated background checks. Collectively,
this work flow offers the most comprehensive HIPAA compliance.
Ascend
services excel in the following areas:
•
Service Coverage
• Turn Around Time (TAT)
• Quality of Reports
• Systems & Services
• Compliance
• Pricing & Contract
• Others
Service
Coverage
Ascend
provides 7 days a week, 24 hours per day and 365 days service
and support coverage to all our clients. Round-the-clock coverage
aids our client hospitals and clinics in providing better patient
care.
Turn
Around Time (TAT)
Ascend
meets each client's individual turn around time specifications
and requirements by report type. Ascend
guarantees TAT performance and provide rebates against non-compliance.
Ascend provides a comprehensive
TAT compliance management report each month to its clients.
Quality
of Reports
Ascend
transcribed reports meet the highest AAMT quality standards. Ascend
guarantees quality performance of our transcribed reports. Ascend’s
trained RHIA and CMT quality staff ensures accommodations of unique
specialties and a diversity of authors for each of our clients.
Ascend provides monthly Quality
Assessment management report conforming to JCAHO guidelines.
Systems
and Services
Ascend
provides service coverage through its multiple network centers
located around the country. This distributed network environment
provides redundant backup for the round-the-clock service coverage.
There are no on-site dictation systems. Authors dictate over toll-free
1-800 telephone lines, without any special equipment, from hospitals,
clinics, their own practices or from home. Ascend’s
multiple network centers with guaranteed 24-hour up-time provide
uninterrupted dictation services to authors.
Ascend
also offers download of dictation from client's on-site Dictaphone,
Lanier, DVI, RTOS and other digital dictation systems.
Ascend
provides a secure on-site delivery system that delivers reports
in real-time. Ascend's on-site
system is generally located in client's medical record department.
Additional systems can be placed in ED/ER and other departments
to support departmental delivery per client's request. The on-site
delivery system maintains transcribed report database for the
client's access.
Additionally,
Ascend offers MPI/Demographics
download interface in HL-7 or ASCII and incorporates demographics
in all transcribed reports. Ascend
also offer upload to Meditech, SoftMed, Arrendale, HBOC STAR and
other HIS/HIM systems. Ascend's
Microsoft Windows 2000 based advanced software technology offers
significant flexibility of integration with HIS/HIM systems.
Compliance
Ascend
offers Y2K compliant transcribed reports. Ascend
network centers and on-site delivery systems are already Y2K compliant.
Ascend also complies with
HIPAA (electronic transfer and security), JCAHO (confidentiality
and security), AAMT (quality and billing) and SmartCOUNT (billing)
guidelines.
Pricing
& Contract
Ascend
offers unique pricing arrangement - Single firm, fixed rate for
all report types. Per client request, our rates can be based per
line, character, minute or report. Ascend
pricing is all-inclusive - telecommunications charges, equipment
and support are included in our rate. There are no incremental
or hidden charges. Ascend
offers multi-year, firm, fixed-price contracts easing the budgeting
process for all our clients.
Ascend
provides detailed, verifiable billing with client specified
billing breakdown.
Others
We offer services
to the entire hospital, a single department or even for overflow.
Just call us for a no-obligation proposal.
